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020 _a1933820063
_qpbk.
041 _aeng
082 _a620.8
_bYOU-M
100 _aYoung, Indi
_954738
245 _aMental models:
_bAligning design strategy with human behavior /
_cIndi Young and forward by Jeff Veen
260 _bRosenfeld publication,
_c2008.
_aNew York:
300 _a299 p.
505 _apt. I. What, why, when, and who? What and Why? The advantages of a mental model When? Using mental models with your other work Who? Mental model team participants pt. II. The method Define task-based audience segments Specify recruiting details Set scope for the interviews Interview participants Analyze the transcripts Look for patterns Create the mental model Adjust the audience segments pt. III. Applications Alignment and gap analysis Structure derivation
520 _aThere is no single methodology for creating the perfect product -- but you can increase your odds. One of the best ways is to understand users' reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons
650 _a Design Facteurs humains
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650 _aDesign Human factors
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650 _aDesign Methodology
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700 _4Forward by
_aJeff Veen
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942 _cBK
999 _c13489
_d13489