Workplace bullying in India/ Premilla D Cruz
Material type: TextLanguage: English Publication details: Routledge, 2012. New Delhi:Description: xxiii, 155 pISBN:- 9780415535069
- 302.340954 DCR-W
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Books | Library, SPAB D-1 | Non Fiction | 302.340954 DCR-W (Browse shelf(Opens below)) | Available | 006475 |
Cover; Half Title; Title Page; Copyright Page; Dedication; Table of Contents; List of Tables; List of Abbreviations; Acknowledgements; Prologue; 1. Establishing the Presence of Workplace Bullying in India; 2. Ascertaining Organizational Responses to Workplace Bullying; 3. Being a Target of Workplace Bullying; 4. Witnessing Workplace Bullying; 5. Exploring Depersonalized Bullying; Epilogue; Bibliography; About the Author; Index
Workplace bullying, a pattern of persistent and targeted emotional abuse within the context of an evolving unequal interpersonal relationship, has so far not received academic attention in India. This book explores the phenomenon of workplace bullying through a series of quantitative and qualitative inquiries conducted in India's Information Technology-Enabled Services-Business Process Outsourcing (ITES-BPO) sector. Through quantitative evidence from two multi-city surveys, the book highlights the incidence of interpersonal bullying at work and the organizational measures available to.
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