TY - BOOK AU - England, Lenore A. AU - Miller, Stephen D. TI - Maximizing electronic resources management in libraries: : applying business process management T2 - Chandos information professional series SN - 9781843347477 U1 - 025.00285 PY - 2016/// CY - Amsterdam PB - Elsevier KW - LIB KW - Digital libraries -- Management N1 - Introduction: 1 business process management (BPM) and electronic resources management -- 2 Elements of ERM form a BPM point of view -- 3 Organization of ERM -- 4 The history and evolution of business process management -- 5 Application of BPM to ERM -- 6 Systems thinking, process mapping, and implications for ERM -- 7 Future development of ERM based on BPM principles -- 8 Conclusions for BPM applications to ERM N2 - Business process management (BPM) can be beneficially applied to electronic resources management (ERM) to help organize and improve ERM processes in libraries as well as lead to effective organizational changes. Maximizing Electronic Resources Management in Libraries takes this novel perspective by applying BPM principles and theories to all aspects of ERM, The book offers librarians a skill set ready for adaption Read more ER -