Mental models: Aligning design strategy with human behavior / Indi Young and forward by Jeff Veen
Language: English Publication details: Rosenfeld publication, 2008. New York:Description: 299 pISBN:- 1933820063
- 620.8 YOU-M
Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|
Books | Library, SPAB | 620.8 YOU-M (Browse shelf(Opens below)) | Available | 011263 |
pt. I. What, why, when, and who?
What and Why? The advantages of a mental model
When? Using mental models with your other work
Who? Mental model team participants
pt. II. The method
Define task-based audience segments
Specify recruiting details
Set scope for the interviews
Interview participants
Analyze the transcripts
Look for patterns
Create the mental model
Adjust the audience segments
pt. III. Applications
Alignment and gap analysis
Structure derivation
There is no single methodology for creating the perfect product -- but you can increase your odds. One of the best ways is to understand users' reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons
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